Carnival & Princess Cruises Temporarily Revised Cancellation Policy

In Response to the COVID-19 Worldwide, Cruise Line is Allowing Cancellations for Cruises Departing through May 31, 2020 

This morning travel professionals and news outlets received details on Princess Cruises and Carnival Cruise Lines modified its cancellation policy for cruises and cruise tours departing through May 31, 2020. The cruise line is implementing this revised policy to assist guests making decisions regarding their upcoming cruise vacations during the evolving worldwide COVID-19 situation.

The details vary by departure date.

Date of Departure*   

Policy Update

Apr 3 or earlier            

Cancel up to 72 hrs before sailing to receive               

Future Cruise Credit (FCC) for 100% of cancellation fees

Apr 4 – May 31            

Cancel by Mar 31, 2020 and receive FCC for 100% of cancellation fees

Jun 1 – June 30  

Final Payment moves to 60 days prior to sailing (from 90 days)

* Date of departure is from the start date of your cruise or cruise tour, whichever is earlier. Excludes Chartered Cruises

Guests that choose to keep their booking as currently scheduled for departures between March 9 and May 31 will receive the following Onboard Credit amounts (USD):

  • $100 per cabin for 3-day and 4-day cruises

  • $150 per cabin for 5-day cruises

  • $200 per cabin for 6 day and longer cruises

Future Cruise Credits will automatically be applied to each guests Captain Circle account after they have cancelled. Future Cruise Credits will not be available instantly and may take up to 10 business days to be processed.

Full details can be found at
https://www.princess.com/news/notices_and_advisories/notices/temporary-cancellation-policy.html

https://help.carnival.com/app/answers/detail/a_id/6754

Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS 1-800-774-6237, or by visiting the company’s website at princess.com.

Additional information about Carnival Cruise Lines is also through a travel advisor like myself, by calling 1.800.764.7419 or by visiting the company’s website at carnival.com.

2 thoughts on “Carnival & Princess Cruises Temporarily Revised Cancellation Policy

    • To help our guests book and sail with confidence, we are introducing a temporary change to our cancellation guidelines which will allow for greater flexibility. All guests sailing on or before July 31, 2020 may now choose to cancel their reservation up to 48 hours prior to departure. Should a guest wish to cancel after their final payment deadline, a Future Cruise Credit (FCC) will be administered in the full amount of each guest’s applicable cancellation fees. FCC amounts will vary and are dependent upon the standard cancellation timeline. Guests can apply these credits to any future cruise of their choice departing on or before December 31, 2021.

      Liked by 1 person

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